Returns – Frederique Constant UK

What is your return policy?

Every Frederiqueconstant.co.uk purchase comes with our 28-day, money-back guarantee so that you can be sure your new Frederique Constant watch meets your expectations. You can return your purcha... See more

Will I be charged for returning an online purchase?

Returning your watch is FREE. Please re-use the postage box the watch arrived in, ensuring the re-packaging is adequate to protect the watch. Please contact our Customer Support Team to request a p... See more

The online portal does not recognise my order number. Why is this?

Make sure you are entering the details correctly. Please do not include the '#' if your order number has it. Our order number consists of numbers and starts with one letter. Alternatively, you can... See more

I live in Northern Ireland. How do I return my watch?

For all customers living in Northern Ireland, please be advised to contact our Support Team to request your return- support@frederiqueconstant.co.uk We will arrange a collection on a day of your ch... See more

How should I return the watch?

You can return your purchase through our online portal www.frederiqueconstant.co.uk/returns, this will allow you to keep track of your return. Returning your watch is free, please re-use the postag... See more