Service – Frederique Constant UK

How should I measure the size and length of the strap?

You can measure the size and length of the strap by using an ordinary tape measure or ruler. Wrap the tape measure around your wrist to measure the circumference, then measure the length of the str... See more

How often do I need to service my watch?

Frederique Constant watches are recommended to be serviced every 3-4 years to maintain performance. Please send your Frederique Constant watch to our Wokingham Service Centre using the following i... See more

Is a battery replacement covered under my warranty?

The power cell in quartz timepieces (not applicable to mechanical timepieces), is inserted before shipment from the country of origin and may have a remaining life at the date of purchase which is ... See more

How do I send my watch in for a repair/service?

If you are a UK resident and your watch needs a service, please send your Frederique Constant watch to our Wokingham Service Centre using the following instructions. When sending your watch, pleas... See more

How do I remove links from my bracelet?

Frederique Constant watches can be sent to our Service Centre in Wokingham for the technicians to resize the bracelet. If you submit your repair within your warranty period, please ensure to includ... See more

How do I add additional links?

Frederique Constant watches can be sent to our Service Centre in Wokingham for our technicians to resize the bracelet. If you submit your repair within your warranty period, please ensure to includ... See more

Where can I purchase a replacement strap?

Straps, bracelets and links can be purchased using our parts website. This will allow you to place an order, provide your shipping address and make payment. Once an order has been placed, an automa... See more