Ecommerce

Do you offer financing for online orders?

Yes, we offer Klarna as a payment method on our website. Klarna allows you to: Pay-in-three equal instalments, space...

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Are my personal and payment details secure?

We understand many customers are concerned about security of their personal information and the privacy of their onli...

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What is 3D secure?

If you pay by card, your bank may require you to verify your identity using 3D Secure authentication. During checkout...

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Do I need a 'My Frederique Constant' account to make a purchase?

No, you do not need to create a ‘My Frederique Constant’ account. You can complete your purchase as a guest.

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What payment methods are accepted?

We accept the following payment methods on the Alpina website: Visa, Mastercard, Maestro, Apple Pay, Amex and Klarna....

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When will my credit card be charged?

Your credit or debit card will be charged between confirmation and dispatch. PayPal payments are processed immediatel...

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